Problem Solving for Success Handbook: Solve the Problem – Sustain the Solution – Celebrate Success

The second edition of Problem Solving for Success Handbook utilizes an A3-style template to document problem solving, designed for problem solvers of all levels in every industry. This problem-solving handbook combines elements of the simplest and most complex approaches, including ISO Corrective Action, Ford 8D, A3 Thinking, PDCA, Kepner-Tregoe®, Shainin®, and Lean Six Sigma DMAIC.

This handbook provides guidance through a simple seven-step approach called SUCCESS: Step One - State Problem and Goal; Step Two - Understand Current Condition; Step Three - Conduct Root Cause Analysis; Step Four - Construct Solutions; Step Five - Execute Solutions; Step Six - Sustain Solutions; Step Seven - Salute the Team. Employing this seven-step approach results in efficient and effective problem solving with sustainable solutions.

With the purchase of this problem-solving guide, the reader has access to a downloadable file containing all templates referenced in the handbook.