The Power of Mattering
How Leaders Can Create a Culture of Significance
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- €17.99
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- €17.99
Publisher Description
"The Power of Mattering offers simple, straightforward guidance to ensure we create thriving, cooperative, and high-trust cultures in which people really feel like they matter." — Simon Sinek, optimist; New York Times bestselling author, The Infinite Game; and podcast host, A Bit of Optimism
From leadership expert Zach Mercurio comes The Power of Mattering—the essential guide for leaders who want to transform their teams, retain top talent, and ensure every employee feels valued and indispensable.
Increasingly, people report feeling overlooked, ignored, and underappreciated at work. Simply put, they don't feel like they matter to their leaders or organizations—and it's taking a toll. This hidden epidemic of insignificance is fueling a mental health crisis, intensifying loneliness, and, for organizations, driving disengagement, turnover, and low performance.
The good news is that leaders can learn the skills to ensure that everyone around them feels valued and knows how they add value at work. Through a captivating exploration of the emerging science of mattering and drawing from hands-on work in hundreds of diverse industries and organizations, researcher and speaker Zach Mercurio reveals how mattering to others is a fundamental—yet often overlooked—requirement for thriving.
He introduces a simple yet effective framework for making daily interactions with your people more meaningful:
Noticing: the practice of seeing and hearing othersAffirming: the practice of showing people how their unique gifts make a differenceNeeding: the practice of showing people they're relied on and indispensable
Filled with practical advice, helpful exercises, and inspiring real-world examples, The Power of Mattering equips leaders at all levels with the tools they need to revitalize their teams—and entire organizations—by showing people that they matter.
PUBLISHERS WEEKLY
Ensuring employees feel like their work matters is critical to retaining an engaged workforce, according to this solid guide. Leadership coach Mercurio (The Invisible Leader) cites studies showing that people who felt "disrespected, unincluded, and unvalued" were 10 times more likely to leave their employer than those seeking better pay or benefits during the Great Resignation of 2021, and teams that agreed with the statement "My supervisor, or someone at work, seems to care about me as a person" tended to be more productive and have less turnover. To make employees feel valued, Mercurio encourages managers to acknowledge the achievements of their direct reports, demonstrate interest in their feelings and perspectives, and highlight the positive impact of their contributions. These suggestions aren't new, but the bounty of anecdotes illustrate the many ways to put them into practice. For instance, Mercurio tells how one distribution center manager keeps morale high by taking notes on her employees' personal lives and professional concerns so she can follow up with them later, and how United Airlines CEO Oscar Munoz traveled across the country to talk with employees about their concerns with the company, contributing to a turnaround in employee satisfaction and share price. Managers will appreciate the guidance on adopting a more empathetic leadership style.
