Using Quality Management As a Bridge to Environmental Sustainability in Organizations‪.‬

Pressure is increasing on a wide range of organizations to use environmentally sustainable practices in producing their products and services. Nevertheless, there are few easily accessible tools to help managers make decisions that will have the desired environmental outcome--without compromising other crucial goals. Well-known quality management practices can help, especially the Deming Cycle of plan, do, study, and act. Applying these iterative steps, as illustrated by a case study, can help guide managers through decisions that result in environmentally sustainable practices. Introduction