How to Be a Great Professional Services Firm

New York Times bestselling author and business legend Tom Peters believes that we are all part of one industry, whether we label it manufacturing, finance, or healthcare: professional services.  In this brief book, he argues that thinking and acting like a professional-services firm is the best (only!) way to add value to our products, companies, and careers. Here are his 55 key ideas, culled from his 30-plus-year career as a preeminent management thinker, to help make that happen for you.