How to Develop Metrics & Key Performance Indicators (KPI) for Your Insurance Agency (Unabridged‪)‬

There's been a lot of talk recently about metrics and key performance indicators (KPIs). But, what does it all mean? Metrics can mean everything, or they can mean nothing. I know what you're thinking. "I started my insurance agency so I could pore through mounds of data and spend hours looking over spreadsheets," said no one ever! That's why I wrote the book. I wrote this book to help you find an easy and simple resource on metrics and key performance indicators.