Jochen Wirtz

ブック
SERVICES MARKETING (9TH ED) SERVICES MARKETING (9TH ED)
SERVICES MARKETING (9TH ED)
2021年
The Human-Agent Orchestrator The Human-Agent Orchestrator
The Human-Agent Orchestrator
2026年
Managing Customer Relationships and Building Loyalty Managing Customer Relationships and Building Loyalty
Managing Customer Relationships and Building Loyalty
2017年
Managing People for Service Advantage Managing People for Service Advantage
Managing People for Service Advantage
2017年
Designing Customer Service Processes Designing Customer Service Processes
Designing Customer Service Processes
2017年
Understanding Service Consumers Understanding Service Consumers
Understanding Service Consumers
2017年

オーディオブック
The Human-Agent Orchestrator: Leading and Scaling AI-Driven Organizations (Unabridged) The Human-Agent Orchestrator: Leading and Scaling AI-Driven Organizations (Unabridged)
The Human-Agent Orchestrator: Leading and Scaling AI-Driven Organizations (Unabridged)
2026年
Agentic Artificial Intelligence: Harnessing AI Agents to Reinvent Business, Work and Life (Unabridged) Agentic Artificial Intelligence: Harnessing AI Agents to Reinvent Business, Work and Life (Unabridged)
Agentic Artificial Intelligence: Harnessing AI Agents to Reinvent Business, Work and Life (Unabridged)
2026年
Intelligent Automation: Learn How to Harness Artificial Intelligence to Boost Business & Make Our World More Human (Unabridged) Intelligent Automation: Learn How to Harness Artificial Intelligence to Boost Business & Make Our World More Human (Unabridged)
Intelligent Automation: Learn How to Harness Artificial Intelligence to Boost Business & Make Our World More Human (Unabridged)
2025年