Thomas H. Davenport

Only Humans Need Apply

Managing Overthinking (HBR Emotional Intelligence Series)

Artificial Intelligence

Reimagining Government

The New Science of Customer Relationships

All Hands on Tech

Reimagining Government : Achieving the Promise of AI

The New Science of Customer Relationships : Delivering the One-to-One Promise With AI

Agentic Artificial Intelligence: Harnessing AI Agents to Reinvent Business, Work and Life (Unabridged)

All Hands on Tech : The AI-Powered Citizen Revolution

HBR's 10 Must Reads 2017 : The Definitive Management Ideas of the Year from Harvard Business Review (HBR's 10 Must Reads)

Thinking for a Living : How to Get Better Performance and Results from Knowledge Workers