How to Design a Great Customer Experience More Books by Fred Wiersema

The Discipline of Market Leaders The Discipline of Market Leaders
The Discipline of Market Leaders
2007
Digital Disciplines Digital Disciplines
Digital Disciplines
2015
How to Build Customer Confidence How to Build Customer Confidence
How to Build Customer Confidence
2010
What’s Your Customer’s Problem? What’s Your Customer’s Problem?
What’s Your Customer’s Problem?
2012
The New Market Leaders The New Market Leaders
The New Market Leaders
2002