Intercultural Competence and Patient-Centered Care

The purpose of this course is to provide members of the interprofessional healthcare team with the knowledge, skills, and strategies necessary to provide culturally competent and responsive care to all patients. In addition, members of the public may use this course to enhance their personal knowledge of the subject matter presented.


Upon completion of this course, you should be able to:


1. Define cultural competence, implicit bias, and related terminology.

2. Outline social determinants of health and barriers to providing care.

3. Discuss best practices for providing culturally competent care to various patient populations.

4. Discuss key aspects of creating a welcoming and safe environment, including avoidance of discriminatory language and behaviors.


This 4-hour continuing education course is available for download for professional development; if continuing education credit is desired, please see instructions included in eBook.