Leading Business Analysis Teams

This guidebook is for IT business analysis managers and team leaders who want to understand how to navigate the challenging but rewarding territory of leading competent business analysts, who characteristically have curious, questioning minds. The framework outlined in the book will give you guidance on how to navigate your leadership role without feeling overwhelmed by the multitude of responsibilities you need to assume as a leader. The book is concise by design, to allow you to extract key insights as efficiently as possible.

There are different ways you can read this book. One way is to read it from cover to cover to understand all the different areas that your leadership role may encompass. Another way is to use it as a general reference to return to when needed. You may skim through it once to understand its structure and then come back to it as needed to consult the relevant parts, such as when you want to learn how to coach an analyst or to get involved in their project work activities.

The book is divided into four sections:
1. The first section covers the fundamentals of establishing a BA capability. It discusses how to maintain assets such as processes, templates, and tools.
2. The second section is all about the BA workforce: Recruiting, onboarding, and professional development.
3. The third section identifies ways to stay in touch with the running projects and steer them toward success.
4. The last section discusses how you can measure the performance of the capability using quantitative and qualitative measures.