Lean Office Demystified II

Lean Office Demystified II is a comprehensive set of detailed instructions on how to implement a Lean Office. It will provide the solid foundation upon which all the Lean tools can be applied. Office employees (i.e., the front-line workers) are continually processing daily requests and must know what to do, where to turn, and who to listen to. This book will guide you down the path of continuous improvement. Lean Office Demystified II will provide insights into using many of the Microsoft Office tools (applications) in this Lean endeavor.


This easy-to-use book includes everything you need for success:

Readiness Guides
Numerous examples of physical document improvement tool application as well as application to the desktop (electronic) file system

Over 20 Excel Dropbox file links for the worksheets, forms, and application examples

Lean Office Demystified II goes beyond theory to explain how all this works in an actual business case study. Lean Office Demystified II will boost office performance, reduce costs, and increase customer satisfaction, while at the same time create a stress-free work place.