SYS-TAO

In this ambitious and wide-ranging book, Browne tells the story of the Great Plains Coca-Cola Bottling Company, and of his career-long journey to find a better way—more efficient, more caring, more capable—for the people and the processes under his leadership. Along the way, he explains the principles necessary in order to establish a more lifelike “Process Control Environment”—something very different from the more traditional “Command and Control” structures that are so familiar in western business—and he points to illuminating connections and convergences found everywhere in the world around us, from eastern spirituality, to biological evolution, to modern neuroscience.