Design Principles of Help Systems for Digital Libraries (Report)
Academy of Information and Management Sciences Journal 2011, Jan, 14, 1
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- 2,99 €
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- 2,99 €
Publisher Description
INTRODUCTION The problem addressed by this project is that help-seeking situations are not well understood and at the same time, the design of help functionalities has proceeded without the benefit of such knowledge. The consequence is that the standard help features present on most digital library systems, are often not very effective (Xie, 2006; Xie & Cool, 2009) and particularly not helpful for novices.
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