Summary of Hubert Joly's The Heart of Business
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- $59.00
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- $59.00
Descripción editorial
Excerpt From Summary of Hubert Joly's The Heart of Business
#1
The author once had to take his phone to a Best Buy store to have them activate service, including international calls. The employees could not help him, and the company’s apathy towards its customers showed.
#2
The author had a friend who worked at a BMW dealership. She would go there to buy a new bike, and the only thing she liked to do there was price tags. The author felt like she was just going through the motions at her job.
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