The A*****e Survival Guide (Unabridged‪)‬

The New York Times bestselling author of The No A*****e Rule reads his guide on how to preserve civility, sanity, and success when facing a business world full of difficult people.

Since The No A*****e Rule became a national bestseller a decade ago, Robert Sutton has been asked, in a thousand different ways, the best way to deal with an a*****e. This new guide presents Sutton’s signature prescriptive advice for everyone who is feeling oppressed, demeaned, or disrespected by people who treat them badly.

Drawing on a trove of real-life stories from people dealing with implacable jerks in every kind of setting, Sutton delivers a highly effective, methodical game plan, starting with a diagnosis: Exactly what kind of a*****e are you dealing with? From there, Sutton provides thoughtful, field-tested strategies aimed at specific a*****e-deflecting goals—avoiding them, outwitting them, disarming them, and countering their negative influence. He even teaches you how to look inward to stifle your own jackass.

Equally useful and entertaining, The A*****e Survival Guide helps you develop a robust new outlook that can preserve the sanity of your workplace and personal life, and stop all those perfectly good days from being ruined by some jerk.