John G. Miller

Waarom gaat het nooit zoals ik het wil?

QBQ! The Question Behind the Question

Flipping the Switch...

Raising Accountable Kids

Outstanding!

The Choreography of Customer Service: High Touch Service in a Touch Free World

QBQ! The Question Behind the Question: Practicing Personal Accountability at Work and in Life (Unabridged)

Flipping the Switch : Unleash the Power of Personal Accountability Using the QBQ!

Parenting the QBQ Way : How to be an Outstanding Parent and Raise Great Kids Using the Power of Personal Accountability

Outstanding!: 47 Ways to Make Your Organization Exceptional (Unabridged)