Growing Wings on the Way

This book is about dealing with messes. Sometimes known as 'wicked problems', messes (or messy situations) are fairly easy to spot: it's hard to know where to start, we can't define them everything seems to connect to everything else and depends on something else having been done first we get in a muddle thinking about them we often try to ignore some aspects of them when we finally do something about them, they usually get worse they're so entangled that our first mistake is usually to try and fix them as we would fix a simple problem.