Lack of Control: The Physician Executive's Fear (Communication)
Physician Executive 2005, Jan-Feb, 31, 1
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Jim Howard, MD, recently accepted the position of CEO of a small pharmaceutical company. Inspired by a book he recently read on management techniques, Howard decided to reinforce his two strongest vice presidents with a "job well done" compliment. The VP of human resources was clearly pleased and responded with an expressive and appreciative, "Thank you!" The VP of information technology responded with a grimace, a perfunctory nod and an indication of his desire to get on to more pressing matters. So much for books on management, Howard thought.
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