Negotiating with Difficult People‪.‬

INTRODUCTION This paper will first suggest a working description of a "difficult person." Second, it will describe the outward behaviors of such persons. Third, this paper will set out five overlapping categories of the types of causes for "difficult persons." Finally, it will provide a toolbox of responses for each "type" of cause. This topic has a vast foundation in the following fields: medical, psychiatric, counseling, management, cultural, theological, and negotiation literature. (1)