SIPOC A Complete Guide - 2021 Edition

Can products and services be provided to the customer in a more convenient form?

Do you think of a time when there was a customer complaint how did you deal with this?

Does the team have a leader who is well-versed in Six Sigma tools and project management?

Does trust in your organization build trust in its technology-based channels?

How can organizations manage or even influence the performance of outside suppliers?

How does your organizations technology position compare to that of its customers?

Is your business unable to keep pace with technology and customer expectations?

What are some examples of what customers have done already with your technology?

What is possible to reuse from similar components offered to different customers?

Where is your organization falling short of benchmarks or competitor performance?


This SIPOC Guide is unlike books you're used to. If you're looking for a textbook, this might not be for you. This book and its included digital components is for you who understands the importance of asking great questions. This gives you the questions to uncover the SIPOC challenges you're facing and generate better solutions to solve those problems.


Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role… In EVERY group, company, organization and department.



Unless you're talking a one-time, single-use project, there should be a process. That process needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'



This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make SIPOC investments work better.



This SIPOC All-Inclusive Self-Assessment enables You to be that person.



INCLUDES all the tools you need to an in-depth SIPOC Self-Assessment. Featuring new and updated case-based questions, organized into seven core levels of SIPOC maturity, this Self-Assessment will help you identify areas in which SIPOC improvements can be made.



In using the questions you will be better able to:



Diagnose SIPOC projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices.



Implement evidence-based best practice strategies aligned with overall goals.



Integrate recent advances in SIPOC and process design strategies into practice according to best practice guidelines.



Using the Self-Assessment tool gives you the SIPOC Scorecard, enabling you to develop a clear picture of which SIPOC areas need attention.



Your purchase includes access to the SIPOC self-assessment digital components which gives you your dynamically prioritized projects-ready tool that enables you to define, show and lead your organization exactly with what's important.