Roland T Rust

Books

E-Service: New Directions in Theory and Practice E-Service: New Directions in Theory and Practice
E-Service: New Directions in Theory and Practice
2016
Driving Customer Equity Driving Customer Equity
Driving Customer Equity
2001

Audiobooks

The Feeling Economy : How Artificial Intelligence Is Creating the Era of Empathy The Feeling Economy : How Artificial Intelligence Is Creating the Era of Empathy
The Feeling Economy : How Artificial Intelligence Is Creating the Era of Empathy
2021