Building customer relationships is important because they increase sales, reduce customer attrition, deliver invaluable marketing, boost employee morale and turn customers into your R&D department.
When you view yourself in a long-term relationship with your customers, all kinds of positive results follow. The customer knows they're being seen as more than just an avenue to profits. This high-touch approach may seem costly upfront, but you're likely to make that money back (and more) as a result of building genuine relationships with your customers.
Through the dynamic friendship of the main characters Josh and Monica and their escapades as they decide to go back to college to get a business degree, we learn practical ways to build those personal and professional relationships essential for our success in life
This book moves to a whole new level getting to the core of what it takes to build successful personal and professional relationships.
This book deals with the power of developing relationships and how a simple transaction in a store, or a multi-million dollar deal, hinges on the trust developed in the relationships developed between the people involved – regardless of the interaction. Whether we are dealing with friends, lovers, clients, or family, we have to be conscious of the relationship and keep working on it.
If You want to succeed, Discover the secret of customer relationships.
Buy this book now.