Service Science : Volume 2: Number 4: Winter 2010: A Journal for the Worldwide Service Science Community: Theory of Principles: Service Operation: Pricing, Quality and Benchmarks

The Service Science, a fully refereed journal focusing on fast-track publication, provides the primary and effective forum for both academic scholars and industry practitioners to propose and foster quick discussion on state-of-the-art research and development in the service science and related research, education and practice areas. Ultimately, the presented empirical results, newly discovered science and technology can be effectively disseminated in academia and explained to policy makers, practicing professionals and managers.