Summary of Susan Scott's Fierce Conversations

Excerpt From Summary of Susan Scott's Fierce Conversations



#1



Things change. You and I change. Business partners, life partners, friends, and customers all change constantly. We’re terrible at communicating these changes to others, and we’re even worse at recognizing and acknowledging them within ourselves.



#2



Strategic planning used to entail traveling to a resort for two days and determining the company’s goals and objectives. However, that approach no longer works in the age of constant change. Instead, companies must meet regularly to discuss what’s changed since the last meeting.