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It was an exciting time for Lacey. She was starting a new job, which should brought new opportunities and challenges. She was beginning a new life working for the Lottery, and while she was starting on the bottom rung, it was in a company that showed great scope for promotion and development. She is welcomed into the company warmly, fits in well with the culture, and learns many new skills. However, the most exciting parf of the the job, Lacey thought, was the task of calling the Lottery winners to tell them of their good fortune.
As Lacey speaks to more and more lottery winners, the more she sees people change when they know they have money. Normally pleasant people become massive jerks within the space of a single phone call.
On top of the entitled Lottery winners, Lacey also starts coming to terms with the disrespect shown by the management of the Lottery, and their lack of ownership of any problems that occur to those on the lower floor who actually do all the work.
With all the rudeness and lack of respect that Lacey witnesses, she decides to take matters into her own hands, and starts to rebel against the executives who control the Lottery, and those people who win the Lottery. However, what happens is not what she anticipated.
The second story from AP Hunt, The Lottery Caller is a hate-letter to the corporate life, highlighting the folly of appeasing management who have no intention of rewarding talent, the perpetuation of an atmosphere of division between the upper and lower floors, and the differences between earning a success and having one delivered without effort.