Deborah Tannen

HBR's 10 Must Reads on Communication (with featured article "The Necessary Art of Persuasion," by Jay A. Conger)

Leadership Presence (HBR Emotional Intelligence Series)

You're Wearing That?

I'm Sorry, I'm Not Apologizing

That's Not What I Meant!

Talking from 9 to 5

Du kannst mich einfach nicht verstehen: Warum Männer und Frauen aneinander vorbeireden

Du kannst mich einfach nicht verstehen

I'm Sorry, I'm Not Apologizing: Why We Do It, Why We Don't, and Why It Matters (Unabridged)

Speak Up, Speak Out (HBR Women at Work)

Communication Matters I : He Said / She Said: Women, Men and Language

Communication Matters II: That's Not What I Meant! : The Sociolinguistics of Everyday Conversation