Dolf van der Haven

Livros
IT Service Management: ISO/IEC 20000 1:2018 - Introduction and Implementation Guide - Second edition IT Service Management: ISO/IEC 20000 1:2018 - Introduction and Implementation Guide - Second edition
IT Service Management: ISO/IEC 20000 1:2018 - Introduction and Implementation Guide - Second edition
2020

Audiolivros
Service Management: It's All About the People (Unabridged) Service Management: It's All About the People (Unabridged)
Service Management: It's All About the People (Unabridged)
2019
A Quick Guide to the Integral Service Management Framework (Unabridged) A Quick Guide to the Integral Service Management Framework (Unabridged)
A Quick Guide to the Integral Service Management Framework (Unabridged)
2019
Una guía para Gestión de Servicios ISO/IEC 20000-1:2018 [A Guide to ISO/IEC 20000-1 Service Management: 2018] (Unabridged) Una guía para Gestión de Servicios ISO/IEC 20000-1:2018 [A Guide to ISO/IEC 20000-1 Service Management: 2018] (Unabridged)
Una guía para Gestión de Servicios ISO/IEC 20000-1:2018 [A Guide to ISO/IEC 20000-1 Service Management: 2018] (Unabridged)
2019
A Guide to ISO/IEC 38500:2015 Governance of IT (Unabridged) A Guide to ISO/IEC 38500:2015 Governance of IT (Unabridged)
A Guide to ISO/IEC 38500:2015 Governance of IT (Unabridged)
2019
A Guide to ISO/IEC 20000-1:2018 Service Management (Unabridged) A Guide to ISO/IEC 20000-1:2018 Service Management (Unabridged)
A Guide to ISO/IEC 20000-1:2018 Service Management (Unabridged)
2018