Telecom Operations Telecom Operations

Telecom Operations

Combining eTOM and ITIL in Telecom Operation Processes.

Roland Merkli

Descrição da editora

This book is about telecom process models where the influence of IT models in telecom process models is discussed in detail. The main models that are used for reference are eTOM and ITIL whereas a sample business flow and how it can be aligned with telecom standard models is also taken up. An overview is provided of how different models can be applied together for effective business process management.

    • GÉNERO
    Profissional e técnico
    LANÇADO
    2012
    20 de março
    IDIOMA
    EN
    Inglês
    PÁGINAS
    27
    EDITORA
    ROME SOURCING
    INFORMAÇÕES DO FORNECEDOR
    Roland Merkli
    TAMANHO
    5,1
    MB

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