Listening Skills Listening Skills

Listening Skills

    • 39,00 kr
    • 39,00 kr

Utgivarens beskrivning

Today listening skills are more important than ever before. With the increased cost or products and service, mistakes or misunderstanding can waste a lot of time and resources.

In the business world, miscommunication can costs millions of dollars in lost revenue and lost time. In your personal life, miscommunication can cause problems and even damage or end relationships.

The problem is that most people never give any thought when it comes to really listening to what people say. they make basi mistakes that result in wrong decisions, misguided efforts and misunderstanding that can wind up causing big problems.

Fortunately it is easy to learn how to listening carefully and properly. Just knowing the information in this book is often all you need to make a huge difference in your comprehension and retention.

Retention is very important. After all, if you don't retain what you hear, does it really make any difference whether you heard it right in the first place? We show you easy ways to help you retain what you have learned for as long as you need it.

Listening Skills is written in an easy to follow and understand manner that requires no previous knowledge or experience. No special education is required either. If you can read the book you can learn the content. It is that simple.

Written in our popular "Self-Paced" training style, you train at your own pace using a speed and schedule that is perfect for you. This way nothing is lost and no one gets left behind. It is the perfect way to learn new styles or improve existing ones.

GENRE
Näringsliv och privatekonomi
UTGIVEN
2015
23 juli
SPRÅK
EN
Engelska
LÄNGD
64
Sidor
UTGIVARE
The Customer Service Training Institute
STORLEK
152
KB

Fler böcker av Kimberly Peters

Conflict Resolution Skills Conflict Resolution Skills
2015
Service Recovery Skills Service Recovery Skills
2015
How to Interact with All Kinds of Customers How to Interact with All Kinds of Customers
2015
Great Customer Service Over the Telephone Great Customer Service Over the Telephone
2015
Customer Service Training for Frontline Personnel Customer Service Training for Frontline Personnel
2015
Customer Service Training for Service Technicians Customer Service Training for Service Technicians
2015