Act Like a Business, Think Like a Customer: Managing You Business Using Loyalty, Relationships, and Engagement (Unabridged‪)‬

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Publisher Description

As humans, we are greatly influenced by our relationships. We each enjoy being members of loyalty programs and networking groups that align with our goals. We have selected and continue to go to the same supermarkets, gas stations, banks, and purchase from only select companies. This happens because of an unspoken relationship that exists with these businesses and brands. They make us happy, we trust them, and their consistency is calming in a chaotic world with too many choices.

If you're a professional - whether you're an entrepreneur or an executive - you need proven, high-level strategies to really make your business grow and it starts with understanding the needs of your customers. To gain and sustain a relationship with a customer, you've got to think like a customer.

GENRE
Business & Personal Finance
NARRATOR
DEGC
Dr. Elijah G. Clark
LANGUAGE
EN
English
LENGTH
04:05
hr min
RELEASED
2017
August 10
PUBLISHER
Dr. Elijah G. Clark
PRESENTED BY
Audible.com
SIZE
211.3
MB