Helping People Win at Work (Unabridged)

Ken Blanchard's Leading at a Higher Level techniques are inspiring thousands of leaders to build high-performing organizations that make life better for everyone. Now, Blanchard and WD-40 Company leader Garry Ridge reveal how WD-40 has used Blanchard's techniques of Partnering for Performance with every employee - achieving levels of engagement and commitment that have fortified the bottom line.

Ridge introduces WD-40 Company's year-round performance review system, explaining its goals, features, and the cultural changes it requires. Next, he shares his leadership point of view: what he expects of people, what they can expect of him, and where his beliefs about leadership and motivation come from. Finally, Ken Blanchard explains why WD-40 Company's Partnering for Performance system works so well - and how to leverage its high-value techniques in your organization. Topics include:

Partnering to help virtually everyone succeed
Stop building failure into your mentoring of employees
Agreeing on what to evaluate and how to evaluate it
SMART goal setting: specific, motivational, attainable, relevant, and trackable
li>Coaching via Situational Leadership® II
Helping people move through all four stages of mastery
Building a tribe, not just a team
Creating a culture that shares knowledge and encourages nonstop learning