Roger Martin looks beyond the actions of great leaders. He says the lessons we really need to learn come from what goes on in their heads - particularly the way they creatively build on the tensions among conflicting ideas.
From the June 2007 issue of Harvard Business Review.
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Should have been called: "How Redhat owner thinks" or "A new approach to thinking for a tech company." It was a big title with little relevant subject matter.
I was expecting a very clear and to the point overview on how great managers think. Step by step and to the point. This was far from that. The last HBR I purchase.