The Bob Edwards Show, Gary Noesner, January 10, 2011

For 23 years, Gary Noesner worked as an FBI hostage negotiator - 10 of them as the Bureau's chief negotiator. Noesner and his unit specialized in nonviolent confrontation and communication, and he has written about his high-stress job in the book Stalling for Time: My Life as an FBI Hostage Negotiator. [Broadcast Date: January 10, 2011]