Silent Night Standoff

This is an Apple Books audiobook narrated by a digital voice based on a human narrator.
HOSTAGE SITUATION 

When armed robbers strike her bank, hostage negotiator Skyler Brennan's life is on the line. Rescue comes from the last person she thought she could count on—the ex-boyfriend who chose his job over their relationship. FBI agent Logan Hunter knows how much is resting on this case. The promotion of his dreams…and the safety of the woman he's never been able to forget. But when an unexpected twist in the case pulls Logan in two separate directions, he'll have to make an impossible choice. Will he manage to have it all by Christmas—a career and love—or will he lose them both? 

First Responders: Brave men and women alert and ready for danger and love.