After her first two weeks observing the problems at DecisionTech, Kathryn Petersen, its new CEO, had more than a few moments when she wondered is she should have taken the job. But Kathryn knew there was little chance she would have turned it down. After all, retirement had made her antsy, and nothing excited her more than a challenge. What she could not have known when she accepted the job, however, was just how dysfunctional her team was, and how team members would challenge her in ways that no one ever had before.
In The Five Dysfunctions of a Team, Patrick Lencioni once again offers a leadership fable that is as enthralling and instructive as his first two bestselling books, The Five Temptations of a CEO and The Four Obsessions of an Extraordinary Executive. This time, he turns his keen intellect and storytelling power to the fascinating, complex world of teams.
APPLE BOOKS REVIEW
Imagine the sitcom Silicon Valley, only retooled into a business guide that outlines five kinds of people that frequently derail management teams. Management specialist Patrick Lencioni introduces us to a fictional Silicon Valley tech start-up that’s based on firms he’s helped in real life. The company has capital coming out its ears, but its leadership team can’t stop tripping over their own feet. As Lencioni walks us through the organization’s struggles, he calls out specific individual behaviors that prevent the entire management group from succeeding: One guy hates conflict, for example, while another refuses to take responsibility for his mistakes. Giving us a tangible cast of characters to follow makes the book’s insights easier to digest and relate to, and the lessons of The Five Dysfunctions of a Team are relevant far beyond the the boardroom—as Lencioni points out, concepts like accountability are important any time people work together toward a common goal. Narrator Charles Stransky brings just enough dramatic flair to keep us invested in this Silicon Valley fable even as we’re plotting how to rewrite our own success story.
All in all, seems like a useful and straightforward framework for understanding and navigating interpersonal psychology, though it doesn't leave much room for variation in working and communication styles.
Frustrating chapter layout
While the content is great, I’m trying to follow along with a team that has a hard copy of the book and the chapters labeled as tracks don’t match the actual book. Frustrated to not know where I am in the book. Had to reference the book to find that Tracks 1-6 were all of Chapter 1. This is just sloppy work.
Must read for all teams
I really enjoy the author’s approach to teaching thru storytelling. It is what makes his audio books so much fun to listen to and to listen to multiple times. He lays out the idea of to work together as a team…and how being aware of the 5 dysfunctions can help the team thrive. I also find highlighting the hardcover book while listening helps to lock in the message. This is required reading and discussion at my employer and it really works.