The Master Coach: Leading with Character, Building Connections, and Engaging in Extraordinary Conversations

Today, coaching is recognized as one of the most effective human resource development processes available, and it is becoming increasingly popular in organizations of all sizes. Faced with historically low levels of employee engagement—as little as 13 percent, according to Gallup’s latest survey—business leaders see coaching as key to unlocking the human talent, creativity, and innovation hiding in plain sight in their workplaces. And rather than bringing in coaches for this purpose, they want to integrate coaching into their company culture—a 2015 study by the International Coaching Federation and the Human Capital Institute found that 81 percent of organizations surveyed planned to train managers or leaders in coaching skills.

The Master Coach is written for these leaders and is perfectly positioned to become the definitive work on the topic. Drawing on the wealth of experience that has made Gregg Thompson and Bluepoint Leadership Development the choice of numerous Fortune 100 companies, it illuminates the essence of what it takes to be a great coach. The Master Coach will appeal to leaders at all organization levels, showing them how to make a significant shift in their attitudes, values, and behaviors and become more coach-like in all their daily interactions and conversations.

The Master Coach is based on the simple but profound 3Cs Coaching Model. This proven approach asserts that to master the art of coaching one must have an exemplary Character that invites the trust of others, be able to form rapid Connections with others at a deeply personal level, and have the ability to initiate and guide intense, attitude-changing Conversations. At every step, Thompson reminds readers that coaching is not merely about what the coach says or does; it’s about who he or she is.