Who Killed My Daughter? (Unabridged‪)‬

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I was almost done with first half, when it flickered and stopped playing. Now it says it's gone. I no longer have the darn thing. Seriously itunes, for as much as we freakin pay for these audiobooks you would think we could redownload the darn thing w/o having to wait for someone to contact us, wait two days, then patronize us by asking us to do things we've already done to try to recover it. Your CEOs are making millions in profits, for this kind of crap to keep happening. I don't know how many times this has happened. Mostly I'm just out hundreds of dollars and still don't have many of my purchased audiobooks. Hope some attorney can get a class action lawsuit against itunes. You guys need a better system to fix this, unless this is done on purpose. Until this is fixed, the author will get one star- too bad bc book was excellent.