Books
You Just Don't Understand
2013
HBR's 10 Must Reads on Communication (with featured article "The Necessary Art of Persuasion," by Jay A. Conger)
2013
You're Wearing That?
2006
I Only Say This Because I Love You
2001
You're the Only One I Can Tell
2017
Leadership Presence (HBR Emotional Intelligence Series)
2018