Institute of Leadership & Management

Books
Recruiting, Selecting and Inducting New Staff in the Workplace Recruiting, Selecting and Inducting New Staff in the Workplace
Recruiting, Selecting and Inducting New Staff in the Workplace
2013
Managing Customer Service Managing Customer Service
Managing Customer Service
2013
Introduction to Leadership Introduction to Leadership
Introduction to Leadership
2012
Planning to Work Efficiently Planning to Work Efficiently
Planning to Work Efficiently
2012
Giving Briefings and Making Presentations in the Workplace Giving Briefings and Making Presentations in the Workplace
Giving Briefings and Making Presentations in the Workplace
2013
Influencing Others at Work Influencing Others at Work
Influencing Others at Work
2012