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Micah Solomon
Books
Exceptional Service, Exceptional Profit
2010
Ignore Your Customers (and They'll Go Away)
2020
The Heart of Hospitality
2016
Can Your Customer Service Do This?: Create an Anticipatory Customer Experience that Builds Loyalty Forever
2023
High-Tech, High-Touch Customer Service
2012
Audiobooks
Ignore Your Customers (and They'll Go Away)
2020
Can Your Customer Service Do This? : Create an Anticipatory Customer Experience that Builds Loyalty Forever
2023
High-Tech, High-Touch Customer Service : Inspire Timeless Loyalty in the Demanding New World of Social Commerce
2013