The Six Sigma Way: How to Maximize the Impact of Your Change and Improvement Efforts (Second Edition)
2014
The Six Sigma Way Team Fieldbook, Chapter 9 - Measuring Process Performance Baselining and Refining the Problem Statement
2001
The Six Sigma Way Team Fieldbook, Chapter 4 - Selecting Winning Six Sigma Projects Getting It Right the First Time
2001
The Six Sigma Way: Measuring Current Performance
2000
The Six Sigma Way, Chapter 6 - Is Six Sigma Right for Us Now?
2000
The Six Sigma Way Team Fieldbook, Chapter 10 - Power Tools for "Measure" Collecting and Using Data
2001