The Six Sigma Way: How to Maximize the Impact of Your Change and Improvement Efforts (Second Edition)
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The Six Sigma Way Team Fieldbook, Chapter 9 - Measuring Process Performance Baselining and Refining the Problem Statement
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The Six Sigma Way Team Fieldbook, Chapter 4 - Selecting Winning Six Sigma Projects Getting It Right the First Time
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The Six Sigma Way: Measuring Current Performance
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The Six Sigma Way, Chapter 6 - Is Six Sigma Right for Us Now?
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The Six Sigma Way Team Fieldbook, Chapter 10 - Power Tools for "Measure" Collecting and Using Data
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