Books

Customer Centered Selling Customer Centered Selling
1999
How to Change Minds How to Change Minds
2013
How to Change Minds (Enhanced Edition) How to Change Minds (Enhanced Edition)
2013
Why People Don’t Believe You… Why People Don’t Believe You…
2018
How to Change Minds How to Change Minds
2013
Why People Don't Believe You… Why People Don't Believe You…
2018

Audiobooks

Why People Don’t Believe You…: Building Credibility from the Inside Out Why People Don’t Believe You…: Building Credibility from the Inside Out
2018
How to Change Minds : The Art of Influence without Manipulation How to Change Minds : The Art of Influence without Manipulation
2013