Robert Spector

Books

The Nordstrom Way to Customer Experience Excellence The Nordstrom Way to Customer Experience Excellence
The Nordstrom Way to Customer Experience Excellence
2017
Amazon.com Amazon.com
Amazon.com
2009

Audiobooks

The Nordstrom Way to Customer Experience Excellence, 3rd Edition: Creating a Values-Driven Service Culture (Unabridged) The Nordstrom Way to Customer Experience Excellence, 3rd Edition: Creating a Values-Driven Service Culture (Unabridged)
The Nordstrom Way to Customer Experience Excellence, 3rd Edition: Creating a Values-Driven Service Culture (Unabridged)
2017
The Mom & Pop Store: How the Unsung Heroes of the American Economy Are Surviving and Thriving (Unabridged) The Mom & Pop Store: How the Unsung Heroes of the American Economy Are Surviving and Thriving (Unabridged)
The Mom & Pop Store: How the Unsung Heroes of the American Economy Are Surviving and Thriving (Unabridged)
2009