Books

Relationship Marketing at Law Firms: Four Best Practices Relationship Marketing at Law Firms: Four Best Practices
2008
10 Tips for Using Technology to Connect Law Firms and Clients (Law 2.0) (Reprint) 10 Tips for Using Technology to Connect Law Firms and Clients (Law 2.0) (Reprint)
2008
Client Feedback Interviews--a Winning Combination for Everyone Client Feedback Interviews--a Winning Combination for Everyone
2008
CI 2: a Competitive Intelligence Analysis on Competitive Intelligence (Competitive Intelligence) CI 2: a Competitive Intelligence Analysis on Competitive Intelligence (Competitive Intelligence)
2008
Seven Tips for Getting More Bang for Your PR Buck (Recession-Proof Your Marketing) Seven Tips for Getting More Bang for Your PR Buck (Recession-Proof Your Marketing)
2008
Strategies for Planning and Executing a Satisfaction Survey (Retaining Clients in an Uncertain Economy: Part I) Strategies for Planning and Executing a Satisfaction Survey (Retaining Clients in an Uncertain Economy: Part I)
2008