10 Examples and many great tips to save you time and keep you on target when responding to online reviews for your business. Your reputation on these massively influential online reviews sites like Yelp, Google Maps, TripAdvisor and others is so important - use these templates to get it right.
Take a look at the detailed table of contents using the "Look Inside" feature above and see everything that you'll learn to grow your business with clever, amusing and effective management responses to your customers' reviews.
Never feel powerless, upset or angry again when your business receives a negative review.
Just look up what type it most closely resembles in the book, and turn the negative into a positive that pulls in any potential customers that read the review, and in many cases, wins over the original upset reviewer.