• $54.99

Publisher Description

How do we Improve 2nd Level Support service perception, and satisfaction? In what ways are 2nd Level Support vendors and us interacting to ensure safe and effective use? How do we measure improved 2nd Level Support service perception, and satisfaction? Is there a critical path to deliver 2nd Level Support results? Are there any constraints known that bear on the ability to perform 2nd Level Support work? How is the team addressing them?

This amazing 2nd Level Support self-assessment will make you the credible 2nd Level Support domain standout by revealing just what you need to know to be fluent and ready for any 2nd Level Support challenge.

How do I reduce the effort in the 2nd Level Support work to be done to get problems solved? How can I ensure that plans of action include every 2nd Level Support task and that every 2nd Level Support outcome is in place? How will I save time investigating strategic and tactical options and ensuring 2nd Level Support costs are low? How can I deliver tailored 2nd Level Support advice instantly with structured going-forward plans?

There’s no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all 2nd Level Support essentials are covered, from every angle: the 2nd Level Support self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that 2nd Level Support outcomes are achieved.

Contains extensive criteria grounded in past and current successful projects and activities by experienced 2nd Level Support practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in 2nd Level Support are maximized with professional results.

Your purchase includes access details to the 2nd Level Support self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book.

Business & Personal Finance
May 12
Emereo Publishing
Ingram DV LLC

More Books by Gerardus Blokdyk