Why does one management style make employees hate their jobs, while a different style inspires them to perform and commands their respect? Emotionally intelligent people management skills turn out to be the primary reason. In modern organizations keen on retaining their most talented human capital, there may be no more important competency to develop than the skills that motivate people to outperform the competition.
9 Powerful Practices of Really Great Bosses features a sensible, easily implemented framework organized into three distinct sets of skills—foundational, those that prevent common pitfalls, and those that pertain to advanced relationship management. For the busy manager seeking effective and timely results from leadership development training, this book can become a springboard for solid professional growth and accelerated success in the development of all-important people-management skills.
“This is a wonderful book for managers to read. It is comprehensible, concise, and filled with useful wisdom on the human aspects of leadership.”
—Mike Wilk, partner and practice leader, Ernst & Young
“The 9 Powerful Practices of Really Great Bosses provides an excellent training model that a manager can both fully appreciate and easily implement.”—Raymond G. Steitz, senior v.p. of human resources, Olam Americas
Stephen Kohn is president of Work & People Solutions, a prominent human resources management, leadership development, and executive coaching firm. He is one of the most senior and experienced executive coaches in the country, having advised senior managers on their leadership style for more than two decades. His firm’ s clients have included The Guardian Life Insurance Company, BMW USA, and Ernst & Young. Kohn is an adjunct professor of management at Long Island University, teaching MBA courses focused on work, people, and productivity. He lives in Briarcliff Manor, NY.
Vincent D. O’Connell is Asia regional director for international training and performance management consultants Globecon Institute. He creates and delivers customized curricula for corporate clients in Asia and the United States, particularly in the areas of emotionally intelligent leadership practices, performance management, key account management, and team building. O’Connell splits his time between McLean, Virginia, and Bangkok, Thailand.