Capitalizing on Kindness

Offers important tips and practical suggestions for gaining an advantage in business through acts of kindness and respect by highlighting how a good rapport and caring attitude benefits the bottom line, creating a culture of kindness at work, and avoiding barriers when using kindness as a strategy for success.

"We couldn't agree more. Mean is soooo last millenium. Kristin's wisdom about the value of kindness, generosity and acceptance in the workplace should be part of every MBA, manager and mogul's required reading. The brave new world belongs to the nice." —Linda Kaplan Thaler and Robin Koval, authors of The Power of Nice

Kristin Tillquist's expertise in business spans politics, the law, and internationalism. She is the chief of staff to the mayor of the City of Riverside, the capital city of one of the largest, fastest-growing counties in America. Working with politicians throughout California and the nation, Tillquist knows the techniques of influence that work...and those that don't. A former attorney, she is now a noted business consultant, inspirational speaker, columnist, and teacher/trainer on the value of professionalism and kindness in business.