Caring Customer Service Trainer Guide

Company trainers work hard to develop employee skills that positively affect the business. Take advantage of our ready-to-use customer service lesson that helps drive the right behaviors to support both the needs of your customers and your company. Use our CARES Model to institute best practices that increase customer satisfaction. Teach others how to turn challenging customer situations around for positive, productive results.

This trainer guide provides tips and pointers for teaching an exceptional customer service training session with ready-to-use individual and team activities that drive the learning home. At Lunch Bag Learning™ we provide content for bite-size employee training in two-, three-, or four-hour lengths delivered by you. Add our hands-on lessons to your company's learning and development program to build employee skills and achieve success. Lunch Bag Learning™ lessons provide fundamental business skills training designed with team building in mind. Student Manual sold separately.